Privacy Policy Complaint

Privacy Policy

Last Updated: [01/02/2024]

Skilhat Bizsol LLC (“we,” “our,” “us”) is committed to protecting the privacy and security of personal data. This Privacy Policy outlines how we collect, use, and safeguard information obtained through our services, as well as users’ rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect information directly from individuals, automatically through website interactions, and from third-party sources.

a. Personal Information

• Contact Information: Name, email address, phone number, job title, company name.
• Demographic Information: Industry, company size, location.

b. Usage Information

• Device Data: IP address, device type, browser type, operating system, and referral information.
• Interaction Data: Pages visited, links clicked, and actions taken on our website.

2. How We Use Your Information

We use personal information to:

• Provide Services: Manage requests for resources, products, and services relevant to users.
• Marketing and Communications: Send communications, including promotional and transactional emails, relevant offers, and company updates.
• Enhance User Experience: Personalize content and improve our website’s functionality.
• Data Enrichment: Use third-party data for verifying and enriching contact details.
• Compliance and Security: Comply with legal requirements and protect against unauthorized access or misuse of data.

3. Legal Basis for Data Processing (GDPR)

Our lawful bases for processing personal data under GDPR include:

• Consent: When users opt into marketing or request specific information.
• Legitimate Interest: For purposes like fraud prevention, security, and improving our services.
• Contractual Obligation: To fulfill requests for our services or respond to inquiries.

4. User Rights Under GDPR and CCPA

Under GDPR and CCPA, users have the following rights regarding their personal data:

GDPR Rights

• Right to Access: Obtain confirmation on whether we process personal data and request a copy.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of data, provided certain conditions are met.
• Right to Restrict Processing: Limit processing under certain circumstances.
• Right to Data Portability: Obtain personal data in a machine-readable format.
• Right to Object: Opt-out of specific processing activities.

CCPA Rights

• Right to Know: Request details on data collection, processing, and sharing.
• Right to Delete: Request deletion of personal information, subject to legal exemptions.
• Right to Opt-Out: Choose not to have personal data sold to third parties.
• Right to Non-Discrimination: Exercise rights without being penalized.

5. Data Sharing and Disclosure

We may share personal data with:

• Service Providers: For marketing, analytics, lead generation, and customer support.
• Compliance Purposes: To comply with legal obligations, government requests, or regulations.
• Business Transfers: In the event of mergers, acquisitions, or asset sales.

We do not sell personal data as defined under CCPA; however, if this policy changes, we will update users and provide opt-out options.

6. Data Security

We implement technical and organizational measures to protect data from unauthorized access, misuse, alteration, or disclosure. These include encryption, regular security assessments, and limited access to authorized personnel.

7. Data Retention

We retain personal information only for as long as necessary for legitimate business purposes and compliance with legal obligations. Retention periods may vary based on the nature of data and applicable regulations.

8. International Data Transfers

Personal data may be transferred and stored outside of the European Economic Area (EEA) in compliance with GDPR. We ensure appropriate safeguards, such as Standard Contractual Clauses, for all international data transfers.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track site usage. Users can manage cookie settings through browser preferences. For more details, please refer to our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.

11. Policy Updates

We may update this Privacy Policy periodically. Users will be notified of any significant changes via our website.

12. Contact Us

For inquiries, questions, or exercising data rights, please contact us:

Skilhat Bizsol LLC